William Demant Holding Corporation (WDH) is a Denmark-based manufacturer of Hearing-related products and services. WDH is comprised of multiple market-leading Hearing Aid and Audiology Screening and Diagnostic equipment/service companies.
For more than seven decades the Diagnostic Group LLC has been an innovator in audiological instruments, developing, producing, and distributing reliable products ranging from hearing screening to diagnostic solutions. Diagnostic Group LLC has grown over the years to fulfill the specialized needs of the growing field of audiology. From screening audiometers for school nurses and General Practitioners to complex diagnostic instruments for in-depth examination. Diagnostic Group LLC provides novel and efficient tools for hearing professionals. The Diagnostic Group LLC division is located in Eden Prairie, MN.
The Software Support Specialist is responsible for troubleshooting software application issues and providing technical stakeholder support to resolve technical faults quickly and accurately. In this position, you will be part of a team of 6 where support and problem resolution are key to the ongoing success of our business. You will provide break/fix and configuration support for medical devices including audiometers, tympanometers, and corresponding software-based solutions.
If you have experience within IT or technical support, pride yourself on providing excellent customer service, and have a strong desire to learn the function and application of our hearing healthcare products, we look forward to hearing from you!
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