Business Intel Analyst

Department Demant Group Services Information Technology
Job Locations US-NJ-Somerset
Job ID



Oticon's People First philosophy is more than a mission statement. It is a way of thinking and doing business that stems from the company's historical roots and has made Oticon a leader in the hearing industry. We hire people who share our commitment to putting the needs of people with hearing loss first. The exceptional quality of our workforce has enabled Oticon to bring many technology and audiological "firsts" to market and to continue to meet the needs of hearing care professionals and the people with hearing loss that they serve. Our modern office complex and state-of-the-art production facilities provide an environment that enables our multi-disciplinary teams to continue to learn, find new ways to do things better and bring new solutions, features and professional support to market. This position is located in our Corporate Headquarters in Somerset NJ.

Position Overview:

Embedded in the functional area he/she supports, the Business Intelligence (BI) Analyst position empowers the business areas by providing data visualization and analysis. This position works with stakeholders at different levels of the organization to ensure transparency and collaboration between BI and the business. He/she provides diplomatic and timely communication in a dynamic environment and helps his/her functional area improve their processes


  • Monitors and proactively identifies trends, successes and areas for improvement within the area he/she supports.
  • Analyzes data and provides conclusions and/or suggested actions.
  • Manages key (internal) customer relationships.
  • Facilitates requirement gathering and specification development for BI projects and requests.
  • Acts as a liaison between the business users and the BI report development team and is responsible for the delivery of front-end BI solutions to the business.
  • Performs thorough testing of all solutions delivered to his/her functional area, adhering to the QA standards of the BI department.
  • Ensures that all solutions delivered to his/her functional area are to specification (any required deviations should be proactively communicated to the requestor).
  • Supports continuous improvement projects by providing data and BI insight.
  • Owns and maintains library of dashboards and reports for his/her team.
  • Fulfills ad-hoc reporting/data requests from management.
  • Develops and maintains tools for daily monitoring of KPI’s.
  • Prioritizes workload based on business need.
  • Maintains accurate accounting of time spent and status for all Remedy tasks where he/she is the assignee.
  • May perform miscellaneous trasks/projects as directed by manager


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Personal qualifications are as follows: Structured, analytical, technical, goal oriented, proactive, team player, clear and effective communicator (written and verbal).
  • A Bachelor’s Degree is required.
  • Function requires a minimum of 1 year of work experience in data analysis and/or report development.
  • Proficiency in BI tools and building queries using MSSQL, Microsoft Access or a similar querying tool as well as familiarity with the advanced features of Microsoft Excel is required. Familiarity with SSAS, SSRS and Power BI are desired.



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