Diagnostic Sales Representative

Department Diagnostics - E3
Job Locations US-NC-Matthews
Job ID


William Demant Holding Corporation (WDH) is a Denmark-based manufacturer of Hearing-related products and services. WDH is comprised of multiple market-leading Hearing Aid and Audiology Screening and Diagnostic equipment/service companies. The E3 Diagnostic division is the US sales, service and distribution function for all company manufactured instruments/equipment (excluding Hearing Aids) as well as for several non-William Demant Audiology instrument companies. E3 Diagnostics is the leading provider of audiometric equipment and repair/calibration services throughout the United States.

With over 35 regional offices, and a highly trained team of NASED-certified Technicians, we deliver unmatched service capability and responsiveness. Our Audiology equipment offering is the most comprehensive in the market – with multiple, top brands across all product segments - providing solutions matched to the specific needs of each customer. Our offices are led by Audiology clinical professionals motivated to provide the best-suited equipment solution to our customer’s clinical needs.

The Outside Sales Representative at E3 Diagnostics offices in Charlotte and Raleigh, North Carolina will be responsible for equipment demonstration, sales, training and post-sale support within North Carolina, South Carolina, Virginia and Tennessee.   


  • Develop and implement sales strategies to increase equipment, calibration service, software and consulting service sales within the Occupational Health/Industrial Market for the assigned territory
  • Ensure customers receive the most suitable audiometric instrumentation recommendations to meet their needs and requirements, close the equipment sale, provide in-service training, and post-sale support and service.
  • Have the technical aptitude and skills to successfully install/train customers on the equipment post sale and execute yearly calibrations.
  • Collaborate with sales office personnel including service technicians, schedulers, and administrative support
  • Maintain technical knowledge by attending clinical workshops, reviewing professional publications, and participating in professional societies
  • Contribute to and work effectively with each office team to accomplish related results, as needed
  • Demonstrate initiative and the ability to lead projects, as needed
  • Build and maintain customer relationships and provide unparalleled service and technical support
  • Meet or exceed all sales and service goals in assigned territory
  • Maintain accurate records of customer contact and equipment
  • Keep product knowledge current and attend all required training
  • Negotiate contracts and pricing


  • Experience in the Occupational Health Market space. Familiarity with OSHA requirements and guidelines. Specific experience in management & execution of a Hearing Conservation program, Spirometry, Vision or Substance Program Management is preferred.
  • Experience and documented success in a selling capacity or role.
  • Working proficiency of Microsoft Office, PowerPoint, Word, and Excel
  • Must have a valid driver’s license and be able maintain clear driving record
  • Must be able to pass a pre-employment background check as well as any customer-required screening requirements.
  • Ability to read, interpret and execute equipment installation and calibration documents.
  • Ability to read and interpret financial documents required
  • Prior P&L responsibilities is a plus
  • Excellent verbal and written communication skills

Physical Demands

  • 75% travel – ability to drive for extended periods of time in company car to reach all customers in assigned territory; overnight travel will be mandatory and required in order to be successful in the position.
  • Occasional walking, stooping, kneeling, crawling, and crouching depending on variables at customer location




E3 Diagnostics is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,500 staff and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products are sold in more than 130 countries.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.


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