Regional Sales Mgr - Diag

Department Diagnostics - E3
Job Locations US-MA-Boston
Job ID


e3 Diagnostics is part of the Diagnostics Division of Demant, a Denmark-based manufacturer of Hearing-related products and services.  e3 Diagnostics is the leading provider of audiological equipment and services throughout the United States.

e3 is seeking a Regional Sales Manager in the Boston, Massachusetts area, reporting to the East District Sales Manager. The RSM is responsible to select, train, coach and guide the admin staff and sales and service team, acting as liaison between the region and e3 leadership. 


The successful candidate will develop and lead this regional field sales team and office administrative staff to meet all regional sales revenue and margin targets, through the effective sales of e3 products and services.  This position will require approximately 75% travel throughout the territory.


  • Responsible for the overall development and management of the regional office employees and business.  Ensure development of sales and service team and proactively monitor performance against business goals and objectives.
  • Clearly communicate standards and expectations; provide coaching to meet expectations, defining accountability; conduct Performance Reviews
  • Consistently develop and execute regional territory business plans, driving business objectives and goals; provide business intelligence to Sales and Service team, drive strategic initiatives and build strong customer partner relationships. 
  • Assist with resolving customer issues regarding sales and/or service.
  • Communicate Corporate and Sales leadership messages, direction, goals, objectives, plans, and information to team members and align messaging to strategies.
  • Maintains and expands customer base through strategic alignment and collaboration with sales and service team; building and maintaining rapport with all customers; identifying new customer opportunities.
  • Responsible for gross profit and expenses, ensuring the achievement of short and long-term profitability goals.
  • Create and continually update the growth plans for this territory through a deep understanding of the various customer segments, market dynamics and drivers, as well as changing competitive environment.
  • Ensures that customers receive the most suitable audiologic instrumentation recommendations to meet their needs and requirements, closes the sale, provide in-service training, and post-sale support and service; responsible for selling or supporting only authorized products and services in assigned territory
  • Subject matter expert of e3 products and services (audiological testing and equipment), ability to demonstrate knowledge and attributes to current and potential customers through product demonstration and conversations. (NOTE:  e3 product and sales training will be provided for development of knowledge, operation and use of audiometers, middle ear analyzers, OAE, ABR, VNG and real ear/hearing aid analyzers).
  • All other duties as assigned.


  • Licensed Audiologist or Dispense preferred, with at least 5 years of practice in a clinical/dispensing setting or experienced sales professionals with hearing industry or medical supplies experience desirable.
  • 8+ years experience leading, directing and developing a world class sales team
  • 10+ years experience managing and increasing overall profitability of a designated region
  • Must have valid driver’s license and maintain clear driving record
  • Excellent communication skills (written and verbal)
  • Proficient in MicroSoft Office Suite (PowerPoint, Word and Excel)
  • Must pass pre-employment drug test and background check and maintain clear status

e3 Diagnostics is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,500 staff and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products are sold in more than 130 countries.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.



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