Process Engineer

Department Demant Group Services Operations
Job Locations US-NJ-Somerset
Job ID


Process Engineer - Somerset, NJ 


Demant is a world-leading hearing healthcare group that  for more than a century has played a vital part in developing  innovative technologies and know-how to help improve  people’s hearing and health. In every aspect, from hearing  devices, hearing implants and diagnostic equipment to  intelligent audio solutions and hearing care all over the world, Demant is active and engaged.


The Demant Group operates in a global market with companies  in more than 30 countries, employs more than 14,500 staff  and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products  are sold in more than 130 countries.


Position responsibilities are to provide operations support including process, equipment and manufacturing software. This individual will work with functional business and operations partners to implement and test processes for new hearing aid production while also identifying and implementing process improvements for existing products and processes.


  • Be active part of Design/Optimize processes and implement new processes with coordination with HQ which are reproducible and robust enough to ensure products consistently meet consumer expectations, quality and cost requirements, and supply of raw materials, with consideration to the impact on plant operations.
  • Conduct product/process commissioning and provide manufacturing support for existing processes.
  • Demonstrate creativity, foresight, and mature judgment in anticipating and solving problems that arise from hearing aid production process.
  • Develops technically feasible prototypes, test samples that meet consumer and operational objectives.
  • Create, design and develop as necessary, test techniques to accurately assess product and processing performance parameters.
  • Maintain knowledge of new and emerging processing technologies and identify opportunities for the company.
  • Diagnoses electrical and mechanical equipment failures, and troubleshooting equipment
  • Perform preventive maintenance, repairs and equipment installations
  • Validate and qualifies processes according to applicable procedures.
  • Overview and manage deployment and acquisition of new hardware and software to operations.
  • Considered as a Competence Centre by Providing end-to-end process overview, technical expertise and training.
  • Review and approval of documentation within but not limited to Equipment, Maintenance, Validation, Calibration, Quality, Design and Training.
  • Acting as Site Calibration Responsible.
  • Acting as CAPA and NCR responsible for areas of expertise.
  • Experience within Calibration and Validation.
  • Identifying potential problems and notifying the relevant stakeholders in a timely manner


  • Bachelor’s degree in Mechanical Engineering, Industrial or bio-medical Medical Device Industry
  • 3-5+ years of related experience in Medical Device Manufacturing.
  • Must have a proven record of accomplishment in process engineering, technology or development. Must be able to demonstrate independent and critical thinking skills and an ability to drive and influence results. 
  • Experience in a similar technical role
  • Demonstrated aptitude for troubleshooting and diagnosing technical problems, as well as resolving them alone or with the back up from the Global GET team
  • Strong project management, design/preliminary development, teamwork, problem solving, statistical analysis and data management skills
  • Working knowledge of patent application, trade marking, and legal documentation
  • Highly organized, self-starter able to design, plan, and manage multiple projects simultaneously to deliver value added solutions within defined time and cost parameters.
  • Effectively communicates complex technical information in a clear and concise manner, in both written and verbal forms, to audiences of differing technical understanding.
  • Holds self and others accountable to stated goals and objectives and consistently drives the completion of projects and initiatives within stated timelines. Gains cross functional agreement on accountability to ensure buy-in and execution. Communicates desired results and accountabilities within function in a compelling manner.
  • Utilizes data collection, analysis, maintenance, application, and refinement methods to make fact-based decisions in a timely manner. Background and/or ability to use technical software to perform statistical analysis and Design of Experiments, validations etc.
  • Experience with quality area
  • Experience with ISO 13485 Auditing
  • Experience with in MDSAP auditing (optional)

The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.


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