Medical Billing Specialist

Department Diagnostics - HSA Corporate
Job Locations US-IL-Arlington Heights
Job ID


Hearing Screening Associates (HSA) is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect of hearing from devices, hearing implants, diagnostic equipment, including intelligent audio solutions and hearing care all over the world, Demant is active and engaged.  

Hearing Screening Associates (HSA) is a full-service company that offers an all-inclusive service for the hearing screening of newborn infants. HSA provides services for all aspects of newborn hearing, beginning with personnel and testing, equipment, to reporting and billing; our goal is to be the premier Newborn Hearing Screening company. 

The Medical Billing Specialist is responsible for the billing of Newborn Hearing Screening Tests, working with insurance companies and their members, process for reimbursement of claims while maintaining patient confidentiality; as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This is a full-time permanent position based in our Arlington Heights, IL office. 


Responsible for the follow-up of submitted claims with health plans and their members to resolve those claims

· Have experience and understanding of the denial and appeals process, working to resolve the claim for payment

· Experience in working with the requirements of Medicaid and private insurance

· Responsible for professional interaction with members and insurance companies, working to resolves claims and discrepancies

· Collaborate and effectively communicate with HSA Leadership regarding insurance process changes, timely filing limits, trends with insurance companies’ denial or billing changes

· Regularly attend and participate in weekly staff meetings

· Detail-oriented to identify accuracy in insurance information and patient demographics

· Demonstrate the Demant Values: We create trust | We are team players | We create innovative solutions | We apply a can-do-attitude

· All other duties as assigned


· 3+ years of recent experience, related to medical billing and claims resolution

· Proficient with various software applications (Outlook, Excel, Word), computer systems, web-based applications, and third-party portals

· Work well in a detailed oriented, fast paced ever changing environment, possess exceptional organizational and time management skills

· Work well independently and within a team environment

· Demonstrate exceptional customer service skills

· Exhibit excellent written and verbal communication skills

· Clear seven (7) year background check

o Verifiable prior employment including title and dates of hire

o Criminal history

o Education


We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.


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