Birdsong Hearing Benefits™ LLC, is a hearing benefits manager that views hearing care as total care. We provide Medicare Advantage, including all lines of business in government programs, along with commercial solutions for the most under-utilized supplemental benefit: Hearing.
We are looking for dedicated, talented, and passionate individuals who want to join us in helping people awaken to the full sound of life. We are driven by the following values:
The Sr. Customer Service Representative will provide support to team members by serving as a resource or subject matter expert, deliver exceptional experience to our members, and exceed our customer expectations by committing to and building strong relationships internally and externally.
ESSENTIAL JOB FUNCTIONS
Key Accountability Metrics
Requirements and Must Have Criteria
Other Personal Characteristics and Experience