Identity Access Management Analyst

Department Birdsong
Job Locations US-FL-Jacksonville
Job ID



Birdsong Hearing Benefits™ LLC, is a hearing benefits manager that views hearing care as total care. We provide Medicare Advantage, including all lines of business in government programs, along with commercial solutions for the most under-utilized supplemental benefit: Hearing.
We are looking for dedicated, talented, and passionate individuals who want to join us in helping people awaken to the full sound of life. We are driven by the following values:
- People focused, realizing it is all about our consumers and each other.
- Collaborative with a strong team spirit, happy to work together to achieve greater results.
- Intuitive and creative, generating ideas and solutions to transform the hearing care ecosystem.
- Full of grit, wanting to work hard to achieve success.
- A growth mentality, eager to adapt and be flexible in an ever-changing environment


The Identity Access Management Analyst role will work with technical staff and leadership to construct and manage Identity Access Management

capabilities. Develop processes in alignment with Birdsong Health Benefits requirements, and lead the enhancement and maturation of those capabilities.



  • Implement, and support global identity and access management solutions.
  • Centralize identity and access governance in support of business, security, and regulatory requirements
  • Develop processes and automation to support account management activities, such as provisioning, de-provisioning, security alerts, logging, access certification, onboarding, and bulk account attribute configuration
  • Assist with managing authentication products and support development of Identity and Access Management (IAM) capabilities and processes
  • Leverage functionality provided by enterprise directory services including Active Directory, Azure AD, and LDAP, MFA, SSO, etc.
  • Other tasks as required



  • Strong written and oral communications skills
  • Strong personal initiative
  • Working knowledge and experience with Okta setup and administration
  • Working knowledge and experience with Active Directory setup and administration
  • Knowledge of how various authentication schemes function and interact (SAML, OAuth, ADFS, etc.)
  • 1+ years in an Identity Access Management role


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