Regional Balance Specialist

Department Diagnostics - E3
Job Locations US-IL-Chicago
Job ID


e3 Diagnostics is the leading provider of audiology equipment sales and service solutions in the United States. With over 30 offices strategically located nationwide and staffed with teams of highly experienced hearing and balance instrument experts, we bring a local expertise that is unmatched by any others in the field of audiological instrumentation.


We’re seeking a Regional Balance Specialist to join our dynamic team and drive growth in our balance portfolio. The Regional Balance Specialist is responsible for delivering high-quality customer service while accelerating sales and profitable growth of e3’s balance portfolio of products into the physical therapy market within the assigned territory.  They will create winning strategies and necessary tactics to succeed, working closely with other resources within and outside of Demant Diagnostics and e3. 


Significant travel is involved to include Alabama, Arkansas, Florida, Louisiana, Missouri, New Mexico, Tennessee, and Texas. The desired candidate’s location should be conveniently accessible to an airport within any of these states.


Benefits include Company vehicle, Medical, Dental, Vision, 401(k) with Match, Life Insurance, Paid Time Off (PTO), Paid Holidays, Employee Perks, & Employee Assistance Program.

Annual compensation is $90K + commission. 


  • Develop and implement sales strategies to increase balance equipment sales and service within the assigned territory.
  • Create annual business plans to maximize sales and profitable growth.
  • Collaborate with local personnel including regional sales managers, service technicians, schedulers, and administrative support.
  • Co-Travel with Regional Sales Managers and Sales Representatives.
  • Learn all products in the balance portfolio in order to present all solutions effectively and efficiently via web demo and/or in person presentations.
  • Ensure customers receive the most suitable balance products from the existing portfolio to meet their needs and requirements, close the equipment sale, provide in-service technical training, install products sold as needed and post-sale support and service.
  • Maintain and expand customer base through strategic alignment and collaboration with sales and service team; building and maintaining rapport with all customers; identifying new customer opportunities.
  • Maintain technical knowledge by attending clinical workshops, reviewing professional publications, and participating in professional societies.
  • Create and continually update the growth plans for this territory through a deep understanding of the various customer segments, market dynamics and drivers, as well as changing competitive environment.
  • Attend all conferences as requested.
  • Build and maintain customer relationships and provide unparalleled customer service and support.
  • Contribute to team effort by accomplishing related results, as needed.
  • Demonstrate initiative and the ability to lead projects, as needed.
  • Meet or exceed all sales and service goals in assigned territory.
  • Maintain accurate records of customer contact and equipment.
  • Keep product knowledge current and attend all required training and company meetings, as requested.
  • Conduct all company/compliance trainings by deadline dates provided.
  • Update and manage your sales funnel through company CRM on a daily basis as required for forecasting.
  • All other duties as assigned.


Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent sales and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.


  • High School Diploma or equivalent.
  • Bachelor’s degree in business or related field, preferred, or combination of education and experience.
  • 7-10 years of sales experience; Medical device sales and/or physical therapy industry experience is a plus.
  • Must have a valid driver’s license and be able maintain clear driving record.
  • Must be able to pass a pre-employment background check, drug test, and any customer-required screening requirements.
  • Excellent communication skills (written and verbal)
  • Proficient in Microsoft Office Suite (PowerPoint, Word, and Excel)


  • This position is subject up to travel up to 75% of the time.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 50 pounds at times. 
  • Must be able to install balance product sales, as needed.


e3 Diagnostics is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.







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