Demant

  • Coordinator, DEMANT SOUND, ATC

    Department Demant Operations
    Job Locations US-NJ-Somerset
    Job ID
    2019-7681
  • Overview

    The Coordinator will be handling the primary functions within the area, as well as communicating with the Customer Sales team in the US, and headquarters in Denmark. Since this is a new position and function, the Coordinator must be willing to test activities and find solutions. The Coordinator must be able to take initiatives by themselves, set priorities with management, and be an excellent team player with the other teams (placed in Denmark and other sites in the US). This is a new established business area, and the coordinator will be the one employee supporting this business area with a back-up. This means that the Coordinator will be learning all about this business area together with management.

     

    We are looking for someone, to whom it will be interesting to learn a new business area from knowing very little to be able to run the area on a daily business, and to continued support and developing this area. The orders will be assembled customized, and if there are no orders to handle in the ATC area, the Coordinator will support activities in Logistics/Operations.

     

    Demant is a world-leading hearing healthcare group that  for more than a century has played a vital part in developing  innovative technologies and know-how to help improve  people’s hearing and health. In every aspect, from hearing  devices, hearing implants and diagnostic equipment to  intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

    The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,500 staff  and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products  are sold in more than 130 countries.

    Responsibilities

    • Responsible for the end to end process of fulfilling ATC custom orders (receiving the custom orders from Customer Service, ordering parts, assembly and test of finished parts, soldering, inspecting, packaging, invoicing, shipping and perform light Service in case of returns)
    • Communication with the Danish headquarters
    • Fill out appropriate paperwork
    • Creative problem-solving skills and be resolution oriented in order to keep activities on time
    • Take ownership in all activities related with the business area
    • Able to work independently since you will be the only employee on site
    • Proactively be able to identify areas or activities that would improve business

    Qualifications

    To perform this job successfully, an individual must be able and willing to work on multiple streams simultaneously.

    The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Be customer-oriented and customer-focused
    • Self-driven and a desire to make a change
    • Demonstrates the ability to work independently, without direct supervision
    • Very good communication skills including excellent verbal and written English skills
    • Ability to build strong relations with international and national stakeholders
    • Maintain a high standard of quality and follow procedures when a problem is found
    • Exercise independent initiative/judgement in work methods
    • Maintains the work area and equipment in a clean and orderly condition and follow prescribed safety regulations
    • Ability to understand and follow all proper technical documentation
    • Experience with soldering
    • Experience with working on different IT systems
    • Proactive and able to foresee any issues
    • Attention to details

    A minimum as High School Diploma and technical experience and knowledge would be a plus.

     

    The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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