• Accounts Receivable Supervisor

    Department Demant Finance
    Job Locations US-NJ-Somerset
    Job ID
  • Overview

    Demant is a world-leading hearing healthcare group that  for more than a century has played a vital part in developing  innovative technologies and know-how to help improve  people’s hearing and health. In every aspect, from hearing  devices, hearing implants and diagnostic equipment to  intelligent audio solutions and hearing care all over the world, Demant is active and engaged.


    The Demant Group operates in a global market with companies  in more than 30 countries, employs more than 14,500 staff  and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products  are sold in more than 130 countries.


    The Accounts Receivable Supervisor position establishes credit policies, practices, and procedures; also manages a staff of four collectors to maximize performance in collection of delinquent accounts and minimize bad debt.


    • Establish credit policies and ensure compliance
    • Assist in establishing and review of monthly targets and other departmental KPI’s
    • Manage team of 4 collectors and evaluate individual team member’s performance, coach, mentor staff. Overall responsibility for hiring, retention, performance management, employee development, etc.
    • Train new A/R team members
    • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    • Review and monitor accounts and all applicable collection reports to identify issues attributing to account delinquency and discuss with management
    • Work with other functional areas on problem resolution
    • Perform collection duties on assigned accounts
    • Evaluate credit risk for new and existing accounts; potential new contract customers; collects on delinquent contract accounts and maintain document files
    • Provides supporting AR documentation for company audits
    • May perform miscellaneous tasks/projects as directed by manager


    • BS Degree required, preferably Finance/Accounting or related major.
    • Minimum of 3 years of AR/Collections and supervisory experience.
    • Proven ability to supervise and develop staff
    • Advanced Excel skill level along with Microsoft Suite applications.
    • Ability to interface with all levels of the organization providing high level of customer service in every aspect.
    • Ability to work autonomously, prioritize responsibilities and manage multiple priorities in a fast-paced environment.
    • Must be highly organized with extreme attention to detail.
    • Excellent analytical, problem solving, critical thinking and time-management skills.
    • Root cause analysis skills, ability to foresee potential challenges and be prepared with solutions.
    • Demonstrated experience/maturity to handle confidential and sensitive information.
    • Teamwork, flexibility and a professional demeanor are required

    The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.


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