Demant is a leading international hearing healthcare company that develops, produces, and sells hearing solutions, accessories, diagnostic instruments, and personal communication. The group operates in a global market with companies in more than 30 countries, employees exceeding 14,000, and revenues of well over 2 billion USD. Demant has a strong presence in the US market and is looking for outstanding passionate talent committed to the goals and mission of the company.   Under general direction from the VP Operations, the Supervisor Claims & Call Center promotes a productive and positive experience with customers to ensure high quality support, monitors call quality and customer satisfaction metrics to improve service levels, ensures claims are processed in a timely manner in accordance with members’ benefit plans, evaluates claims activities to assess cost effectiveness, implements process improvement initiatives, oversees the development and maintenance of training and documents resources for team, and coordinates and leads daily team activities.

Demant is a leading international hearing healthcare company that develops, produces, and sells hearing solutions, accessories, diagnostic instruments, and personal communication. The group operates in a global market with companies in more than 30 countries, employees exceeding 14,000, and revenues of well over 2 billion USD. Demant has a strong presence in the US market and is looking for outstanding passionate talent committed to the goals and mission of the company.   Under the direction of the VP Operations, the Auditor, Claims & Call Center will be focused on analyzing claims and call center data to identify processing errors.  Working on audits for data integrity and partnering internally on reporting and strategy, this role will help advance our claims and call center process, shaping a successful journey for our customers.

Demant is a leading international hearing healthcare company that develops, produces, and sells hearing solutions, accessories, diagnostic instruments, and personal communication. The group operates in a global market with companies in more than 30 countries, employees exceeding 14,000, and revenues of well over 2 billion USD. Demant has a strong presence in the US market and is looking for outstanding passionate talent committed to the goals and mission of the company. As one of the global market leaders in the hearing health care field, opportunities exist in many of our businesses, shared services, as well as new ventures and projects. Group companies collaborate in many areas and share resources and technologies. Birdsong Hearing Benefits, a wholly owned subsidiary of Demant, is seeking a Vice President of Operations and Contact Center to spearhead its claims, call center and operations activities for the hearing benefit manager and its clients. The Vice President of Operations will be a key member of the executive team. This position actively participates in the oversight of the claims administration and contact service center. The VP provides oversight for development of strategies and processes, direction of staff, and execution of operational tasks within the scope of the operations unit. Key areas of responsibility include TPA services associated with hearing benefit manager role and oversight, audits, management of corrective action plans, internal audits, policies and procedures, continuity of care, call center operations, and key performance indicators associated with contract guidelines. The VP leads with the execution of the organization’s operational strategy with a focus on operational excellence and stellar customer service. The VP of Ops is tasked with managing the consumer and end-user journey encapsulating all experiences through Members and Customer Service functions, Operational Excellence /Continuous Improvement, and Operations. By setting comprehensive goals and objectives, the Operations and Contact Center role leads and encourages maximum performance and dedication. This role is a high-visibility position, requiring effective communication skills by representing Birdsong and its subsidiaries, and its mission both internally and externally. The position works with leaders across the organization to implement strategies and carry out the value proposition of the organization through the operations and contact center activities. The VP, Operations drives a strong focus on consumer/member service, elevating the experience, operations, and strategy together, to strengthen and expand membership offerings. The VP has accountability for ensuring excellent end to end consumer/member/provider/payer experience, producing consumer/member/provider/payer value, applying best practices, improving operational effectiveness, encouraging innovation, and driving sustainable growth. The role will act as a partner to the President and will work collaboratively with the rest of the leadership team.  The position will reside in Jacksonville, Florida.

SENIOR TAX ACCOUNTANT Somerset, NJ   Demant is a leading international hearing healthcare company that develops, produces, and sells hearing solutions, accessories, diagnostic instruments, and personal communication. The group operates in a global market with own companies in more than 30 countries and employees exceeding 16,000 and revenues of well over $2.5 billion USD.    We are currently seeking a Senior Tax Accountant to join our team. The Senior Tax Accountant will be the dedicated corporate tax specialist for the US Demant businesses and will be responsible for tax compliance and consulting for income tax and other miscellaneous tax related items for all US legal entities. This position is a highly critical and visible role that supports multiple stakeholders and will require strong organization and collaboration.

Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.   The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,500 staff and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products are sold in more than 130 countries.   The purpose of this position is to provide accurate and data-based information on the company’s profitability, solvency, stability, and liquidity; and to implement finance efficiency improvements by introducing new reporting and analysis processes to provide business insights, drive more timely decisions and improve business results.  The position features high visibility across department to increase business understanding and relationship building.  

SENIOR ACCOUNTANT - Somerset, NJ (Hybrid) Demant is a world-leading hearing healthcare group that  for more than a century has played a vital part in developing  innovative technologies and know-how to help improve  people’s hearing and health. In every aspect, from hearing  devices, hearing implants and diagnostic equipment to  intelligent audio solutions and hearing care all over the world, Demant is active and engaged.   The Demant Group operates in a global market with companies  in more than 30 countries, employs more than 14,500 staff  and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products  are sold in more than 130 countries.   The main responsibility of this role is to assist in oversight of general accounting operations by controlling and verifying our financial transactions. Senior accountant responsibilities include reconciling account balances, maintaining general ledger and preparing month-end close procedures. A successful Senior accountant combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts. The ideal candidate has also experience collaborating with a team of accountants. Senior accountant duties also include ensuring accuracy and effectiveness in all our accounting tasks.

DIRECTOR, PROJECT MANGEMENT, Somerset, NJ   Demant is a world-leading hearing healthcare group that  for more than a century has played a vital part in developing  innovative technologies and know-how to help improve  people’s hearing and health. In every aspect, from hearing  devices, hearing implants and diagnostic equipment to  intelligent audio solutions and hearing care all over the world, Demant is active and engaged.   The Demant Group operates in a global market with companies  in more than 30 countries, employs more than 14,500 staff  and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products  are sold in more than 130 countries.   This critical role will develop the project management office within Demant – leading and managing the overall portfolio of projects, scoping future opportunities, and working closely as the bridge between Leadership and project teams to ensure project progression in line with timeline, scope and budget objectives. The professional should be well-versed in project management methodologies, to deep dive in strategic projects where needed, and over time, build the project management capability in the organization through coaching and formal training.

SENIOR MANAGER/DIRECTOR, CLINICAL APPLICATIONS & CFO IT SERVICES   Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.   The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,500 staff and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products are sold in more than 130 countries.   The Senior Manager, IT supports the Clinic Operations & CFO Services to strengthen the overall strategy of HearingLife. This is accomplished through end-to-end ownership of IT solutions delivery and support within the fields of clinic operations and CFO services. This position plays a crucial role in ensuring the management and performance of the company’s Finance, Revenue Cycle, and Sales applications (including but not limited to ERP, POS applications). 

IT SERVICE DESK SPECIALIST - Somerset, NJ   Demant is a world-leading hearing healthcare group that  for more than a century has played a vital part in developing  innovative technologies and know-how to help improve  people’s hearing and health. In every aspect, from hearing  devices, hearing implants and diagnostic equipment to  intelligent audio solutions and hearing care all over the world, Demant is active and engaged.   The Demant Group operates in a global market with companies  in more than 30 countries, employs more than 14,500 staff  and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products  are sold in more than 130 countries.   The IT Service Desk Specialists wear a variety of hats to ensure that all IT functions within the company run smoothly. They are the single point of contact for all IT related inquiries, including desktop support, AV, IT infrastructure, application support, and more. The IT Service Desk Specialists oversee the phone and ticket ques for the IT department, ensuring that all requests are processed and resolved as quickly as possible, and correctly categorized and prioritized.

LEGAL COUNSEL - HEALTH LAW, Somerset, NJ   Demant is a leading international hearing healthcare company that develops, produces and sells hearing solutions, accessories, diagnostic instruments and personal communication equipment. The group operates in a global market with companies in more than 30 countries and 14,000+ employees. With revenues exceeding 2 billion USD, Demant has a strong presence in the US market and is looking for outstanding, passionate talent committed to the goals and mission of the company.  As one of the global market leaders in the hearing healthcare field, opportunities exist in many of our businesses, shared services, as well as new ventures and projects. Group companies collaborate in many areas, sharing resources and technologies.   Demant seeks to hire an experienced health law attorney with 3+ years of experience to join its expanding business.  The role requires practical, timely advice on a broad spectrum of health law matters such as the Anti-Kickback Statute, the Stark Law, the False Claims Act, HIPAA, federal reimbursement guidelines, third party administrators, and compliance, specifically relating to CMS and managed care.  Additionally, there will be a focus on third party administrators, managed care contracting, general contract negotiation and drafting, and any other topics needed by the business. Individual will be part of a successful legal team, reporting to US Compliance Managing Counsel, and will use their legal skills to contribute to the operations of the business.