The Clinic Support Audiologist works as the Government Services outreach function within the team. Focused predominantly on ensuring VA Audiologists and Health Technicians are trained on usage of Oticon products for Veteran Care. Work daily with the territory account managers to strategically identify opportunities and plan to collaboratively capture the business.

Oticon's Life-Changing Technology philosophy is more than a mission statement. It is a way of thinking and doing business that stems from the company's historical roots and has made Oticon a leader in the hearing industry. We hire people who share our commitment to putting the needs of people with hearing loss first. The exceptional quality of our workforce has enabled Oticon to bring many technology and audio logical "firsts" to market and to continue to meet the needs of hearing care professionals and the people with hearing loss that they serve. We provide an environment that enables our multi-disciplinary teams to continue to learn, find new ways to do things better and bring new solutions, features, and professional support to market. Oticon Inc, seeks a motivated, results-driven, energetic, and collaborative Sales Representative to join the Government Services team. The primary role of the Government Services Sales Representative is to achieve/exceed the revenue and market share goals established by Oticon throughout their area of responsibility through excellent selling skills, exceptional product training and a best-in-class customer experience. The Government Services Sales Representative will accomplish these goals through collaborating with the Sales Leadership, and Account Managers to support customers targets, develop sales and training plans or material, and conduct sales visits and trainings to accomplish the goals.

The Education & Training Specialist is responsible for delivering engaging, informative, and timely training sessions that educate our customers in the West Region on Oticon products and technology. The ideal candidate is someone with advanced skills in training delivery and large group presentations, and who can collaborate effectively with diverse stakeholders. Must be a self-motivated professional who is internally collaborative and externally dynamic in representing the company. This position reports to the Sr. Manager of Field Training, with a dotted line to the Regional Manager in the West Region. The West Territory covers: CA, NV. Relocation assistance provided. A Doctorate of Audiology (AuD) degree in Audiology is required. 

The National Education and Training Specialist has the opportunity to make a significant contribution to the success of Oticon.  This individual is responsible for delivering training to staff internally (e.g. through new hire onboarding) and customers externally (e.g. hearing care professionals from Demant’s sister companies and independent sales channel).   The ideal candidate is an audiologist and a dynamic presenter who has demonstrated expertise in delivering training through a variety of medium, including virtual (live and self-paced) and in-person. The National Education and Training Specialist must also be comfortable delivering training to large groups (can range from 10-100+) and providing more individualized coaching to hearing care professionals one-on-one.

The Systems Training Specialist is responsible for creating and delivering training on organization-wide systems, including but not limited to Salesforce, Navision ERP and our proprietary eCommerce platform. This individual will onboard new hires and support new system rollouts or ongoing technology updates by ensuring that employees are proficient in optimizing these systems in their work. The Systems Training Specialist partners with our Customer Service management team to effectively onboard new customer service representatives. Trainings will be conducted via a combination of webinar and in person at the corporate headquarters. A strong candidate is someone with proven skills in creating and delivering systems training in both small and large group settings in multi-media formats. This candidate collaborates effectively with diverse stakeholders to identify skill gaps,  evaluate training effectiveness and design appropriate training curriculum. An ideal candidate is someone who meets the above criteria and has prior experience working in a high-volume Call Center.

The Oticon story starts with one man’s passion to help his wife lead a better life, unhindered by her hearing loss. This passion to empower people in need of hearing support is what drove us through the last century, what drives us now, and what will take us into the next.    Location: Remote The Marketing Insights Manager (MIM) is a new role within the marketing team. One of the MIM’s key responsibilities will be to drive strategic and ad-hoc insight generation and analytics that assist the marketing Leadership Team and other commercial functions to determine and prioritize commercial strategies and tactics in a fast-paced and highly diverse environment. The MIM will be responsible for understanding and measuring the market size across channels and the expected 1-3Y development of the hearing aids category. The MIM will be involved in the annual process of developing the strategic plan and financial budget. The MIM will be responsible for supporting launch & campaign planning efforts providing insights based on sales & CRM data as well as performance data from previous marketing activities. At the same time the person will support the teams with strategic recommendations based on insights. The MIM will be responsible for tracking performance of marketing activities based on the pre-defined objectives that was set. The MIM will support the team heads and the VP of marketing with ad hoc analyses as well as manage market research projects with external

When you become part of the Demant family, you also become part of our quest to make a life-changing difference for over 500 million people all over the world who suffer from hearing loss. Working with us, you will be part of a world-leading hearing healthcare group that develops, manufactures, and sells highly advanced, market-leading hearing solutions, diagnostic equipment, and personal communication.   Our dynamic team is seeking an enthusiastic, friendly, and professional individual to provide exceptional customer service to our internal and external customers. The Insurance Support Lead will respond timely to all customers’ requests while demonstrating the understanding of eligibility verification, insurance prior authorization, and filing appeals. The ability to navigate and handle complex insurance situations in a timely manner,  while supporting team members in a dynamic fast paced work environment is required.

Our dynamic team is seeking an enthusiastic, friendly, and professional individual to provide exceptional customer service to our internal and external customers. This candidate will be responsible for answering the phones and responding to customers’ complaints. Providing basic insurance information to our internal and external customers via email/phone. Reviewing and distributing daily correspondence.

Territory:  Maine/Massachusettes/New Hampshire   Company Overview Oticon's People First philosophy is more than a mission statement. It is a way of thinking and doing business that stems from the company's historical roots and has made Oticon a leader in the hearing industry. We hire people who share our commitment to putting the needs of people with hearing loss first. The exceptional quality of our workforce has enabled Oticon to bring many technology and audio logical "firsts" to market and to continue to meet the needs of hearing care professionals and the people with hearing loss that they serve. We provide an environment that enables our multi-disciplinary teams to continue to learn, find new ways to do things better and bring new solutions, features and professional support to market.   Position Overview  Oticon Inc, seeks motivated, results driven, energetic and enthusiastic Account Manager to join our team. The role of the Account Manager is to achieve/exceed the revenue and market share goals established by the company throughout his/her territory.    

The Inside Sales Representative’s responsibility is to develop new business opportunities and maintain current customer relationships through proactive phone contact management. This includes phone support on new leads and current customers. The Inside Sales Representative works with the regional sales teams to determine the needs of the customers and the action plan to meet those needs.