Demant

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Department Oticon Customer Experience
Job Locations US-NJ-Somerset
CUSTOMER SERVICE REPRESENTATIVE   Customer Service Representative Level 1 reps provide front line heavy customer contact and direct customer service support to all customers. Performance of routine and complex tasks related to all aspects of customer support with emphasis on making each customer contact an easy and pleasant experience.
Department Oticon Customer Experience
Job Locations US-NJ-Somerset
Oticon is part of the Demant Group. Demant is a world-leading hearing healthcare group that  for more than a century has played a vital part in developing  innovative technologies and know-how to help improve  people’s hearing and health. In every aspect, from hearing  devices, hearing implants and diagnostic equipment to  intelligent audio solutions and hearing care all over the world, Demant is active and engaged.   The Demant Group operates in a global market with companies  in more than 30 countries, employs more than 14,500 staff  and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products  are sold in more than 130 countries.   The Client Systems Support Specialist will provide help desk support for Oticon and Oticon Medical customers on NOAH, Genie/Genie2, Genie Medical, compatible programming devices, and Bluetooth connectivity products. Support Specialists also research and test 3rd party devices for compatibility with Oticon products.   The hours for this position are from 11:00 am - 7:30 pm M - F.   
Department Oticon Learning & Development
Job Locations US-NJ-Somerset
AUDIOLOGY EDUCATION & TRAINING MANAGER (Remote)   The Audiology Education & Training Manager is responsible for delivering engaging, informative and timely training sessions that educate our customers at Costco and other growing retail customers. The sessions will occur via webinar, or in person at the location level, the regional level or at a national event. The sessions will focus mainly on Philips Hearing Solutions and other Demant technology. The ideal candidate is someone with advanced skills in audiology training delivery in both small and large group presentations, and who can collaborate effectively with diverse stakeholders. S/He must be a self-motivated professional who is internally collaborative and externally dynamic in representing the company. Extensive Travel (approximately 80%) is required
Department Oticon Other
Job Locations US-NJ-Somerset
Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.   The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,500 staff and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products are sold in more than 130 countries.   Are you an experienced Service Sales Account Manager with strong negotiation skills? Do you enjoy working in a fast-paced environment and like to travel for work? Then we have an exciting open position for you.
Department Oticon Sales
Job Locations US-NJ-Somerset
NATIONAL ACCOUNT MANAGER   This position will support Oticon's industry leading growth through the cultivation of relationships with Oticon’s largest key partners and other WDH Companies. The primary responsibility is to develop and grow Oticon hearing instrument revenue with assigned strategic partners through the Independent Sales Team. Through the delivery of best-in-class customer experience, the National Account Manager will serve as the advocate for partners to Oticon’s Account/Regional Managers, Inside Sales, Marketing, Customer Experience and IT teams, as well as externally to the partner on behalf of Oticon, in order to firmly secure our position as Manufacturer of choice.
Job Locations US-NJ-Somerset
Your Hearing Network is an experienced hearing benefit administrator that partners with health plans, unions, employer groups and affinity programs to provide quality hearing care. We manage the delivery of hearing products and services with an emphasis on easy access, superior customer service, and state-of-the-art hearing technology. Our mission is to provide services to promote healthy hearing, which will lead to better overall health and wellness. We are currently seeking a resourceful team player with versatility and adaptability that can make a difference on our growing finance team. This position will report directly to the Vice President of Operations and be responsible for overseeing the day to day functions of the YHN billing team.    This position requires a seasoned claims billing professional, an effective communicator and someone that has had at least 5 direct reports.   We are looking for a visible, hands-on leader who retains a professional demeanor at all times and has the ability to make thoughtful decisions.  The position requires a team builder/unifier who has the proven ability to engage with the staff in a collaborative and supportive manner – a positive role model, a trainer and a coach.   You will have the opportunity to develop and support the implementation of policies, procedures and systems.  The person in this role needs to be motivated and have a desire to advance their career through learning from some of the industry's best, while showcasing your customer service skills. Position responsibilities include, but not limited to:
Job Locations US-NJ-Somerset
Your Hearing Network is an experienced hearing benefit administrator that partners with health plans, unions, employer groups and affinity programs to provide quality hearing care. We manage the delivery of hearing products and services with an emphasis on easy access, superior customer service, and state-of-the-art hearing technology. Our mission is to provide services to promote healthy hearing, which will lead to better overall health and wellness. We are currently seekinga CRM Coordinator to join our dynamic team in Somerset, NJ. The CRM Coordinator will manage the day-to-day development, optimization, & analytics surrounding Your Hearing Network Digital initiatives within Web, CRM and email automation. You will lead targeted marketing campaigns that use customer data to inform marketing strategy, customer targeting, and content/offers across all direct-to-customer channels to drive business results. This hands-on role will be responsible for development, tracking and optimizing a complex customer journey. Strong campaign and project management skills will make the CRM Coordinator thrive in this role.     
Job Locations US-NJ-Somerset
Your Hearing Network is an experienced hearing benefit administrator that partners with health plans, unions, employer groups and affinity programs to provide quality hearing care. We manage the delivery of hearing products and services with an emphasis on easy access, superior customer service, and state-of-the-art hearing technology. Our mission is to provide services to promote healthy hearing, which will lead to better overall health and wellness. We have an opening on our growing, dynamic team for the Insurance Verification Coordinator role. The Coordinators are a liaison between the field clinics and corporate billing department responsible for providing support on insurance related matters to the team and insuring that the clinics provide all necessary information for the clean claim submission. The goal of the Insurance Verification Coordinator is to maximize insurance collection potential by supporting and educating the field on all insurance related matters. 
Job Locations US-IL-Chicago
Your Hearing Network is an experienced hearing benefit administrator that partners with health plans, unions, employer groups and affinity programs to provide quality hearing care. We manage the delivery of hearing products and services with an emphasis on easy access, superior customer service, and state-of-the-art hearing technology. Our mission is to provide services to promote healthy hearing, which will lead to better overall health and wellness. We are currently seeking an experienced and talented Regional Sales Manager to help build a robust nationwide network of hearing care professionals.  This role is perfect for an experienced sales or business development professional who is interested in selling services into our growing network of private hearing aid practices across the United States. This position is responsible for developing new partner opportunities, selling Total Value Solutions and business services as well as for representing Your Hearing Network and cultivating business relationships.   We are looking for a smart, driven professional to help us continue to grow our business. The ideal candidate will have superior analytical and problem-solving skills, exceptional interpersonal and communication skills, leadership and team-building abilities, creativity, high energy and commitment to personal and professional growth.    

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