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The Customer Services Manager is responsible for managing, leading and developing the Customer Service team.This is a leadership role, tasked with providing outstanding customer service to our field team, clinicians and our valued patients. In addition, this role provides inside sales support to the field, managing sales initiatives and supporting contracting.
Oticon Medical is a Hearing Implant company providing solutions for those with hearing losses that a hearing aid cannot treat. The Director of Insurance is responsible for the direction and oversight of the Insurance team and acts as the office manager for all the inhouse teams. The director is accountable for delivering a best-in-class customer experience from the insurance team.
The Clinical Territory Manager will work in conjunction with the Regional Director to manage clinical needs and field sales activities to maintain and develop unit and dollar sales in their assigned territory. The CTM will also be responsible for training surgeons and ancillary medical personnel on all proprietary implantable devices, equipment, and surgical procedures in the operating room. This position requires fiscal budget responsibility, ability to operate in a fast-paced and demanding work environment and working nights and weekends when required.
Because sound matters!
Sound is a fundamental part of daily life that opens up a world of wonder. Sound and hearing are the key to human development and interaction. Sound is the way we understand, recognize and socialize with other people. In short, to hear is to live. Imagine a world without sound, without being able to hear, without being able to interact.
At Oticon Medical, we are passionate about using our...
WHO WE ARE
Because sound matters!
Sound is a fundamental part of daily life that opens a world of wonder. Sound and hearing are the key to human development and interaction. Sound is the way we understand, recognize and socialize with other people. In short, to hear is to live. Imagine a world without sound, without being able to hear, without being able to interact.
The Regional Audiologist works with their Account Managers and Inside Sales to focus on new accounts, declining accounts, new product buyers, accounts that attend seminars, follow up on their account visits to increase market share. The role requires making pro-active outgoing telephone calls assisting with fitting, fine-tuning and product selections. They offer G2A trainings in which they provide fitting and product training remotely.
ACCOUNT MANAGER - Washington
Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.
We seek an entrepreneurial Account...
This role ensures accurate data in the ERP system to generate customer’s invoice. Perform credit and rebill functions to ensure accurate billing, support sales team by investigating to rectify invoice issues.
The Sales Support Representative’s job responsibility is to assist with tasks related to the Oticon internal and external sales team. This individual will be responsible for administrative tasks for the Sales organization.
Duties also include order entry, customer contact and follow up and working closely with both the regional sales teams and the sales operations teams. The Sales Support representative works with the Manager of Sales Operations to determine the needs of the department.
The role of the Regional Manager is to achieve/exceed the revenue and market share goals established by the company throughout his/her region. This will be accomplished by effective direction and coaching of account managers and other staff within the region to drive the identification, development, maintenance and retention of organic customers.