Demant

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Department Oticon Customer Experience
Job Locations US-NJ-Somerset
Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.   The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,500 staff and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products are sold in more than 130 countries.   Oticon’s mission began more than 100 years ago. In 1904, Oticon founder Hans Demant wanted to help his hearing-impaired wife live a better life, introducing her to one of the world's first electronic hearing aids. From this foundation of care, Oticon grew with a passion to help people who need hearing support. We work constantly towards our vision of a world where innovative hearing technology provides meaningful, life-changing benefits for people with hearing loss.
Department Oticon Customer Experience
Job Locations US
Oticon's People First philosophy is more than a mission statement. It is a way of thinking and doing business that stems from the company's historical roots and has made Oticon a leader in the hearing industry. We hire people who share our commitment to putting the needs of people with hearing loss first. The exceptional quality of our workforce has enabled Oticon to bring many technology and audio logical "firsts" to market and to continue to meet the needs of hearing care professionals and the people with hearing loss that they serve. We provide an environment that enables our multi-disciplinary teams to continue to learn, find new ways to do things better and bring new solutions, features and professional support to market. This position is remote with the hours of 11:30am to 8:00pm EST.  Audiologists are our organizations service, technical and educational professionals. Their most important goal is to satisfy our customers. The role of the Technical Support Audiologist is to provide audiological support to hearing care professionals related to our hearing aid technology.  Audiologists are the technical service and educational professionals of our organization.  Sharing information on hearing instruments, fine-tuning fitting adjustments, and assisting with software issues are primary daily activities within the team.  The overall goal of the Audiology Technical Support team is to provide world-class service and support in all interactions to promote business growth and development.
Can this position be a remote position?
Yes
Department Oticon Customer Experience
Job Locations US-NJ-Somerset
SUMMARY The Customer Success Associate is a dynamic member of the company that serves as liaison between the customer and operations. This associate acts as the point person for challenging orders, service issues and difficult custom requests from our customers. The Customer Success Specialist will rely on his/her extensive experience and judgment to review custom product orders in conjunction with the Technical Support Audiologist, Production Techniciansand the Custom Product Specialist for quality issues to ensure the highest level of customer satisfaction in accordance with the company’s mission, quality policy, and objectives.     
Department Oticon Customer Experience
Job Locations US
Oticon's People First philosophy is more than a mission statement. It is a way of thinking and doing business that stems from the company's historical roots and has made Oticon a leader in the hearing industry. We hire people who share our commitment to putting the needs of people with hearing loss first. The exceptional quality of our workforce has enabled Oticon to bring many technology and audio logical "firsts" to market and to continue to meet the needs of hearing care professionals and the people with hearing loss that they serve. We provide an environment that enables our multi-disciplinary teams to continue to learn, find new ways to do things better and bring new solutions, features and professional support to market. This position is remote with the hours of 11:30am to 8:00pm EST.  Audiologists are our organizations service, technical and educational professionals. Their most important goal is to satisfy our customers. The role of the Technical Support Audiologist is to provide audiological support to hearing care professionals related to our hearing aid technology.  Audiologists are the technical service and educational professionals of our organization.  Sharing information on hearing instruments, fine-tuning fitting adjustments, and assisting with software issues are primary daily activities within the team.  The overall goal of the Audiology Technical Support team is to provide world-class service and support in all interactions to promote business growth and development.
Can this position be a remote position?
Yes
Department Oticon Customer Experience
Job Locations US-NJ-Somerset
CUSTOMER SERVICE REPRESENTATIVE - Somerset, NJ   Customer Service Representative Level 1 reps provide front line heavy customer contact and direct customer service support to all customers. Performance of routine and complex tasks related to all aspects of customer support with emphasis on making each customer contact an easy and pleasant experience.
Department Oticon Customer Experience
Job Locations US-NJ-Somerset
Oticon's People First philosophy is more than a mission statement. It is a way of thinking and doing business that stems from the company's historical roots and has made Oticon a leader in the hearing industry. We hire people who share our commitment to putting the needs of people with hearing loss first. The exceptional quality of our workforce has enabled Oticon to bring many technology and audio logical "firsts" to market and to continue to meet the needs of hearing care professionals and the people with hearing loss that they serve. We provide an environment that enables our multi-disciplinary teams to continue to learn, find new ways to do things better and bring new solutions, features and professional support to market. This position will be based in our Somerset, NJ headquarters and is not remote.  The hours for this position are 11:30am to 8:00pm EST.  Audiologists are our organizations service, technical and educational professionals. Their most important goal is to satisfy our customers. The role of the Technical Support Audiologist is to provide audiological support to hearing care professionals related to our hearing aid technology.  Audiologists are the technical service and educational professionals of our organization.  Sharing information on hearing instruments, fine-tuning fitting adjustments, and assisting with software issues are primary daily activities within the team.  The overall goal of the Audiology Technical Support team is to provide world-class service and support in all interactions to promote business growth and development.
Can this position be a remote position?
Yes
Department Oticon Learning & Development
Job Locations US
EDUCATION AND TRAINING SPECIALIST - MIDAMERICA REGION   The Education and Training Specialist has the opportunity to make a significant contribution to the success of Oticon.  From training internally to impacting sales externally, this position embraces one who is curious, loves learning and loves sharing knowledge.   The ideal candidate is a lifelong learner with enthusiasm to assist internal and external stakeholders in improving knowledge with Oticon products, software, and fitting.  Expert presenting skills and ability to motivate customers through engaging and informative presentations is a requirement.  This candidate will collaborate with regional managers and account managers to plan and execute a synergistic approach to customers that will benefit them and improve Oticon’s market share.   The MidAmerica Region covers: MI, IN, IL, WI, IA, NE, ND, SD, MN.   The Education & Training Specialist for the MidAmerica region reports to the Manager of Field Training, with a dotted line to the MidAmerica Regional Manager.
Can this position be a remote position?
No
Department Oticon Medical Sales
Job Locations US-UT-West Layton | US-NV-Henderson
Oticon Medical Because sound matters! Sound is a fundamental part of daily life that opens up a world of wonder. Sound and hearing are the key to human development and interaction. Sound is the way we understand, recognize and socialize with other people. In short, to hear is to live. Imagine a world without sound, without being able to hear, without being able to interact. At Oticon Medical, we are passionate about using our combined expertise and resources to open up the world of sound to as many people as possible. Oticon Medical offers bone anchored hearing systems and soon will offer cochlear implant solutions and active conductive implants, which address the needs of different patient groups. Our solutions benefit people with hearing loss, specialized to meet the needs of those who face the hardest hearing challenges. We are looking for a Regional Sales Director reporting into the President of the US Oticon Medical business. Focus is to develop the sales and technical support teams to leverage the appropriate sales strategies, tactics and tools to achieve sales growth through both customer acquisition and in growing the existing customer base. The position requires close collaboration between Marketing, Training and Audiology. The ideal candidate is highly driven and performance oriented with leadership skills that drive the sales force and play a key role in the business strategy and product expansion.
Can this position be a remote position?
Yes
Department Oticon Medical Sales
Job Locations US-CA-San Francisco
Sound is a fundamental part of daily life that opens up a world of wonder. Sound and hearing are the key to human development and interaction. Sound is the way we understand, recognize and socialize with other people. In short, to hear is to live. Imagine a world without sound, without being able to hear, without being able to interact.   At Oticon Medical, LLC, we are passionate about using our combined expertise and resources to open up the world of sound to as many people as possible. Oticon Medical offers bone anchored hearing systems which address the needs of specific patient groups. Our solutions benefit people with hearing loss, specialized to meet the needs of those who face the hardest hearing challenges.   Oticon Medical, LLC acts as the US distributor for Oticon Medical AB. Oticon Medical, AB is the legal manufacturer of the implants and sound processors sold by Oticon Medical, LLC in the US. Oticon Medical, LLC and Oticon Medical AB are both wholly owned by William Demant Holdings.   Oticon Medical, LLC is looking for a Clinical Specialist reporting into the Regional Director. This role will work under the direction of the Regional Director, and in partnership with a Territory Manager, to increase Oticon Medical (OM) sales, pursue new business opportunities, strategically plan activities, identify target accounts, and expand our reach through clinical support activities to help achieve 100% of our sales goal.   The clinical specialist is based in Northern California  
Can this position be a remote position?
Yes
Department Oticon Sales
Job Locations US
ACCOUNT MANAGER - MID ATLANTIC  (Audiology experience/Medical Device sales and sales territory management) Oticon, a leading and innovative Hearing Aid corporation seeks motivated, results driven, energetic and enthusiastic Account Manager to join our team. The role of the Account Manager is to achieve/exceed the revenue and market share goals established by the company throughout his/her territory.
Can this position be a remote position?
Yes

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